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Terms & Conditions

These Terms and Conditions (“Agreement”) govern your use of the website operated by YOU IN SPOTLIGHT – a brand used by Clothing Laborator SRL (“we,” “our,” or “us”) and the purchase of products available on our website. By accessing and using our website, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our website.

 

International Shipping

 

1.1 We offer international shipping, including within the European Union (EU) market. Shipping fees and delivery times may vary depending on the destination country.

 

1.2 Customs and import duties

Customers are responsible for any customs fees, import duties, taxes, or other charges that may apply to their orders when shipping internationally. We recommend customers to check with their local customs office before placing an order.

 

Orders and Payments

 

2.1 Placing an order

By placing an order through our website, you confirm that you have read, understood, and agree to these Terms and Conditions.

 

2.2 Payment

We accept various payment methods, including credit/debit cards and online payment gateways, made through Woocommerce, Stripe or Google Pay. Payment details are securely processed, and we do not store sensitive payment information.

 

Returns and Refunds

 

3.1 Returns

If you are not satisfied with your purchase, you may be eligible for a return or exchange within legal EU conditions.

Return timeline:

Return conditions:

 

3.2 Refunds

Refunds will be issued in accordance with our Refund policy. Refunds may take several business days to process, depending on the payment method and your financial institution.

Refund timeline

Refund process

 

Privacy and Data Protection

4.1 Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

 

Intellectual Property

 

5.1 Trademarks and copyrights

All trademarks, logos, and content on our website are the property of YOU IN SPOTLIGHT – a brand used by Clothing Laborator SRL. You are prohibited from using, reproducing, or distributing any content without our prior written consent.

 

Limitation of Liability

 

6.1 We strive to provide accurate information and a secure shopping experience. However, we do not guarantee the accuracy, completeness, or availability of our website at all times.

 

6.2 In no event shall YOU IN SPOTLIGHT – a brand used by Clothing Laborator SRL be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products.

 

Governing Law

 

7.1 This Agreement shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law principles.

 

Modifications

 

8.1 We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.

 

Other terms

 

9.1 Website Use

You agree to use our website for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the website. You are prohibited from engaging in any activity that may compromise the security or integrity of our website or interfere with its proper functioning.

 

9.2 User Accounts

When you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

 

9.3 User Content

Any content you submit, post, or upload on our website, including reviews, comments, and images, grants us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, distribute, modify, and adapt such content for promotional and marketing purposes related to You In Spotlight – a brand used by Clothing Laborator SRL.

 

9.4 Intellectual Property

All intellectual property rights, including trademarks, copyrights, and designs, related to our products and website are owned by You In Spotlight – a brand used by Clothing Laborator SRL. You are prohibited from reproducing, copying, or using any of our intellectual property without our prior written consent.

 

9.5 Limited License

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use our website for personal and non-commercial purposes. This license does not permit any resale or commercial use of our website or its contents.

 

9.6 Prohibited Activities

You are expressly prohibited from using our website for any unlawful purpose or engaging in activities that violate these Terms and Conditions. This includes but is not limited to unauthorized access to our systems, attempting to interfere with the website’s functionality, and using automated systems to access our website without our consent.

 

9.7 Third-Party Links

 Our website may contain links to third-party websites or resources. We are not responsible for the content, availability, or practices of these external sites. Your interactions with third-party websites are solely between you and the respective third party.

 

9.8 Indemnification

You agree to indemnify and hold harmless You In Spotlight – a brand used by Clothing Laborator SRL, its affiliates, partners, and employees from any claims, damages, losses, liabilities, and expenses arising out of your use of our website, violation of these Terms and Conditions, or infringement of any rights of a third party.

 

Disclaimer: International EU Markets

 

The following disclaimer is provided to address certain challenges that may arise when conducting business in international markets, particularly within the European Union (EU). We want to ensure transparency and provide clear information to our valued customers regarding potential issues that may affect their experience.

 

 

Customs and Import Duties

For customers placing orders from outside the EU, please be aware that your order may be subject to customs duties, import taxes, or other fees imposed by the destination country. These additional charges, if applicable, are the responsibility of the customer and are not included in the purchase price or shipping costs.

 

VAT and Taxation

Within the EU, Value Added Tax (VAT) rates may vary among member states. Our prices include VAT, and the applicable rate may be added during the checkout process based on your shipping address. It’s essential to review the final order total, including any VAT or taxation.

 

Shipping and Delivery Times

While we strive to provide accurate delivery estimates for international EU orders, unforeseen delays related to customs clearance, local holidays, and other factors may impact delivery times. We recommend reviewing our estimated timelines and tracking information.

Estimated standard days 7.

 

Product Availability and Regulations

Some products available on our website may be subject to country-specific regulations or restrictions within the EU. It is your responsibility to ensure that the products you order comply with local laws and regulations.

 

Language and Communication

Our primary language of communication is English. While we make efforts to provide clear information and support, language barriers may impact the accuracy of translations or communications in other languages.

 

Returns and Exchanges

Our Returns & Exchanges policy may differ for international EU orders due to shipping costs, return shipping fees, and customs regulations. We recommend reviewing our policy before placing an order.

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